Having paid your maintenance fees for 2020 and given the inability to use your resort raises the question will you be paying 2021 fees?
To our knowledge not one resort has offered maintenance fee refunds! Some have offered credit notes towards a future holiday, but that’s only going to make the matter of availability impossible with owners wanting to book 2020 and 2021 holidays over the next 12 months.
As a consumer you should be entitled to a refund when the service paid for cannot be provided.
The Timeshare Consumer Association (TCA) have launched a campaign to gather vital information from timeshare owners to better understand the situation faced in relation to their maintenance fees with the objective to seek maintenance fee refunds for those affected.100’s of surveys have already been submitted.
If the answer is YES then we highly encourage you to complete the survey.